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Frequently Asked Questions
What exactly does "Fractional" mean?
“Fractional” means you gain access to a highly experienced, executive-level expert (like a CIO, CTO, or CISO) on a part-time basis—typically ranging from a few hours a week to a few days a month. You receive the high-level Boardroom Strategy and leadership you need, but you only pay for the time you use, significantly reducing the cost compared to hiring a full-time executive.
How does a Fractional CIO differ from an IT Consultant?
An IT Consultant is usually hired to solve a specific, temporary technical problem (e.g., migrating email servers). A Fractional CIO acts as a member of your executive team. They provide long-term strategy, manage technology roadmaps, oversee cybersecurity posture, manage vendor relationships, and align technology investments directly with your core business goals. They focus on leadership and strategy, not just task execution.
Which industries does CNA Concepts specialize in?
We focus on sectors where technology, compliance, and security are mission-critical. Our primary expertise is in Fintech, Banking, Healthcare, Energy, and Agribusiness across Texas. Our deep understanding of these industries’ specific regulatory burdens (like HIPAA or financial compliance) allows us to provide more effective and risk-averse guidance.
Is the Fractional model suitable for small businesses or just large enterprises?
The fractional model is specifically designed for mid-market businesses and growing companies that have outgrown simple IT support but cannot yet afford a full-time C-suite technology salary. Large enterprises usually hire full-time executives, but our model is perfect for businesses looking to scale strategically without excessive operational overhead.
How quickly can a Fractional Executive begin working with my company?
Since the hiring process is streamlined compared to a typical executive search (which can take 6-12 months), we can usually integrate a Fractional Executive into your strategic planning within two to four weeks. This rapid deployment allows you to immediately address urgent strategy gaps and security vulnerabilities.
What happens if our technology needs suddenly increase? Can we scale up service hours?
Absolutely. One of the greatest advantages of the fractional model is its flexibility and scalability. If you encounter a major project (like a system migration) or a crisis (like a security event), we can swiftly adjust our service hours and dedication level temporarily. Conversely, if things stabilize, you can easily scale back down to the core strategic retainer.
How do you measure the ROI (Return on Investment) of a Fractional Executive?
We measure ROI using business metrics, not just IT metrics. Key areas we track include: reducing operational expenses (by optimizing vendor contracts or retiring unnecessary systems), improving security posture (which reduces liability and risk), increasing operational efficiency, and successfully completing major projects that drive revenue growth. We build a roadmap with defined goals at the outset.
Does CNA Concepts handle the day-to-day IT support for our staff?
While our Fractional Executives manage your entire IT function (including vendors, budgets, and strategy), we typically do not handle Level 1 or Level 2 help desk support. Instead, we work with your existing IT staff or managed service provider (MSP), or help you find and manage one. This ensures our executive time is spent on high-level strategy and leadership, not basic troubleshooting.